The one stop shop for commercial vehicle accessories

  • Delivered quickly and reliably

    Your order will be delivered within 1-2 days.

  • We are more than just an online store

    Pay us a visit.

  • Can't find what you were looking for?

    Our selection is larger than online - feel free to ask.

  • Live chat available

    Receive fast and personal answers - no chat bot.

Questions and complaints

Submit questions or a complaint to Strakke Bus

Dear Customer,

At Strakke Bus we always strive for the highest quality and satisfaction of our customers. However, we are sorry if you had a less than positive experience. Your feedback is very important to us, and we would like to help you resolve any issues you may have.

If you have a complaint about a product, service or any other matter, please contact us at info@strakkebus.nl . Please include the details of your question or complaint in your email, such as the order number, the nature of the complaint and any relevant photos. Our team will respond as quickly as possible and do everything they can to resolve the matter to your satisfaction.

We appreciate your honest feedback and strive to handle your complaint as quickly and efficiently as possible. Thank you for your understanding and the opportunity to improve your experience.

"It can always happen that something does not go exactly as planned. We recommend that you first report complaints to us by emailing info@strakkebus.nl. If this does not lead to a solution, it is possible to submit your dispute to to report for mediation via WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil. ;

It is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr . If your complaint is not yet being processed elsewhere, you are free to file your complaint via the European Union platform.